Shipping policy
Last updated: 15 September 2026
Simply Suppers currently sells digital products.
No physical shipping
No physical item will be posted or delivered.
You will not be charged postage for digital-only products.
How digital products are delivered
After successful payment, your digital product will be supplied electronically.
Depending on the product, this may be through:
- a download link on the order confirmation page
- an email containing a download link
- another digital-delivery method stated at checkout
Delivery time
Digital products are intended to be made available promptly after successful payment.
Occasionally, automated emails can be delayed or filtered into spam or junk folders.
If you have not received access to your purchase, please check:
- your spam or junk folder
- that the email address entered at checkout was correct
- your Shopify order confirmation
If you still cannot access your purchase, contact:
manrajg1701@gmail.com and include your order number.
Download problems
If a supplied file or download link does not work, contact us and we will make reasonable efforts to provide a replacement.