Privacy policy

Last updated: 15 September 2026

Simply Suppers operates this store and website, including the related information, content, features, tools, products and services offered through it.

Simply Suppers is powered by Shopify, which enables us to provide our online store and related services.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a purchase, sign up for communications or otherwise interact with us.

By using our website, you acknowledge that you have read this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our store, we may collect or process:

  • your name
  • email address
  • billing address
  • contact details
  • payment and transaction information
  • products you view or purchase
  • communications you send to us
  • IP address
  • browser and device information
  • information about how you use and navigate our website

Payment information may be processed by Shopify and our payment providers rather than being stored directly by Simply Suppers.

How We Collect Personal Information

We may collect information:

  • directly from you when you make a purchase, contact us or sign up for our email list
  • automatically when you use our website, including through cookies and similar technologies
  • from Shopify and other service providers that help us operate our store
  • from third parties where permitted by law

How We Use Your Personal Information

We may use personal information to:

  • process payments and orders
  • deliver digital products
  • send order confirmations and download information
  • provide customer service
  • respond to enquiries
  • prevent fraud and protect the security of our store
  • maintain records for tax, accounting and legal purposes
  • improve our website and customer experience
  • send marketing communications where you have consented or where otherwise permitted by law
  • comply with legal obligations

Our Lawful Bases for Processing

Where UK data-protection law applies, we process personal information only where we have a lawful basis.

Depending on the circumstances, this may include:

Contract
We process information where necessary to fulfil a purchase or provide a service you have requested, including processing your order and delivering your digital product.

Legal obligation
We may process and retain information where required to comply with tax, accounting, regulatory or other legal obligations.

Legitimate interests
We may process information where reasonably necessary for our legitimate business interests, including fraud prevention, security, customer support and improving our store, provided those interests do not override your rights and freedoms.

Consent
Where required, we rely on your consent, including for certain marketing communications or non-essential cookies. You may withdraw consent at any time.

Email Marketing

If you sign up to receive marketing emails from Simply Suppers, we may send you:

  • meal-planning tips
  • information about new products
  • product updates
  • occasional promotions and offers

Where consent is required, we will only send marketing communications after you have actively opted in.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing will not prevent us from sending essential service messages relating to an order you have placed.

Digital Product Orders

When you purchase a digital product, we use your information to:

  • process your payment
  • confirm your order
  • provide access to your digital download
  • provide support relating to your purchase
  • maintain appropriate transaction records

We may use a third-party digital-delivery service or Shopify application to provide your download securely.

How We Disclose Personal Information

We may share personal information with service providers where necessary to operate our business, including providers involved in:

  • ecommerce hosting
  • payment processing
  • digital-file delivery
  • email services
  • website analytics
  • customer support
  • fraud prevention
  • cloud storage

We may also disclose information where required by law, legal process or government authority, or where necessary to protect our rights or the rights of others.

Shopify

Our store is hosted by Shopify.

Shopify collects and processes personal information in connection with your use of our store and its ecommerce services.

Information submitted through our store may therefore be processed by Shopify and associated service providers.

Shopify may process information in countries outside the UK.

For more information about Shopify's processing practices, please refer to Shopify's own privacy documentation.

Cookies

Our website may use cookies and similar technologies to:

  • operate essential store functions
  • remember preferences
  • understand website usage
  • provide analytics
  • support advertising or marketing where applicable

Where required by law, we will ask for your consent before placing non-essential cookies.

You can manage cookies through your browser or through any cookie-consent tools provided on our website.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

Children's Privacy

Our store is not intended for children.

We do not knowingly collect personal information from children below the applicable age of consent.

If you believe a child has provided personal information to us, please contact us.

Security

We take reasonable steps to protect personal information.

However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

You should avoid sending sensitive information through insecure communication channels.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information to:

  • fulfil orders
  • provide customer support
  • comply with tax and accounting requirements
  • resolve disputes
  • prevent fraud
  • comply with legal obligations

Your Rights

If UK data-protection law applies to you, you may have rights including:

  • the right to request access to your personal information
  • the right to request correction of inaccurate information
  • the right to request deletion in certain circumstances
  • the right to request restriction of processing
  • the right to object to certain processing
  • the right to data portability in certain circumstances
  • the right to withdraw consent where processing is based on consent

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before responding to a request.

Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You may also have the right to complain to the UK's data-protection regulator:

Information Commissioner's Office (ICO)

You can find information about making a complaint on the ICO website.

International Transfers

Some of our service providers, including Shopify, may process or store personal information outside the United Kingdom.

Where required, appropriate safeguards will be used for international transfers of personal information.

These may include recognised adequacy regulations, approved contractual safeguards or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • our business
  • our services
  • legal requirements
  • technology
  • our privacy practices

The latest version will be published on our website with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:

Simply Suppers

Email: manrajg1701@gmail.com

Business/legal name: Manraj Gurcha

For the purposes of applicable data-protection law, the business operating Simply Suppers is the controller of your personal information.